First Convenience Bank

Common Scams

Fraudulent E-mail Scam (11.18.13)

Attention Customers! We have been made aware of a fraudulent email circulating to customers requesting account verification. If you receive an email message asking you to provide account information (i.e. account number, Debit MasterCard® number, PIN, etc.) or to verify your account online, please do not respond to the email or click any links in the email. First Convenience Bank does not solicit customers' information via phone, text or email messaging. If you have any questions, please contact Customer Support at 800-677-9801. Customer Support hours are Monday through Friday 7:00 a.m. to 10:00 p.m., Saturday 8:00 a.m. to 6:00 p.m., and Sunday 10:00 a.m. to 6:00 p.m.(CT).


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